Your privacy is important to us. This Privacy Policy explains exactly what personal data star888 collects, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
These highlights give you a quick overview of our privacy practices. The full legal text follows below — we encourage you to read it in its entirety.
All personal data collected by star888 is stored on encrypted, access-controlled servers. We use industry-standard SSL/TLS encryption for all data transmitted between your device and the star888 platform, keeping your information safe at every step.
As a star888 member, you have the right to access, correct, and request deletion of your personal data at any time. Simply contact our support team and we will process your request in accordance with applicable Philippine data protection law.
star888 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the star888 platform and to comply with our regulatory obligations under PAGCOR.
star888 uses cookies and similar technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage your cookie preferences at any time through your browser settings. We do not use cookies to track you across unrelated third-party websites.
star888 complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We are committed to upholding the privacy rights of all Filipino players and to cooperating with the National Privacy Commission where required.
You can opt out of star888 marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the star888 platform or receive service-related communications.
This Privacy Policy ("Policy") describes how star888 ("star888," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "User") who access or use the star888 online casino and sports betting platform at star888.one and all associated services (collectively, the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission of the Philippines.
By registering an account on star888 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
1.1 This Policy applies to all personal data collected by star888 in connection with your use of the Platform, including data collected through the star888 website, mobile interface, customer support channels, and any other touchpoints through which you interact with star888.
1.2 This Policy does not apply to third-party websites, services, or applications that may be linked to or from the Platform. star888 is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party services you access.
1.3 This Policy should be read together with the star888 Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.
2.1 star888 is the data controller responsible for the personal data collected through the Platform. As data controller, star888 determines the purposes and means of processing your personal data.
2.2 For all privacy-related inquiries, requests, and complaints, you may contact our Data Protection Officer (DPO) at: [email protected]
2.3 star888 has appointed a Data Protection Officer in accordance with the requirements of the Philippine Data Privacy Act of 2012 and the regulations of the National Privacy Commission.
3.1 star888 collects the following categories of personal data from users of the Platform:
4.1 star888 collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, identity verification uploads, deposit and withdrawal requests, customer support enquiries |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting during Platform use |
| Third-party sources | Identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection partners |
| Regulatory sources | PAGCOR self-exclusion registers, anti-money laundering watchlists, sanctions screening databases |
5.1 star888 uses your personal data for the following purposes:
6.1 star888 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
7.1 star888 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
7.2 All third parties with whom star888 shares personal data are required to handle such data in accordance with applicable data protection law and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.
8.1 star888 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 In general, star888 retains account data and transaction records for a minimum of five (5) years following the closure of your account, in accordance with PAGCOR licensing requirements and the Anti-Money Laundering Act of the Philippines.
8.3 Identity verification documents are retained for a minimum of five (5) years following the date of verification or account closure, whichever is later.
8.4 Where you have requested deletion of your personal data, star888 will delete or anonymise your data to the extent permitted by law. Certain data may be retained beyond your deletion request where retention is required by applicable law or regulation.
9.1 star888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, star888 will notify the National Privacy Commission and affected users in accordance with the requirements of the Philippine Data Privacy Act of 2012.
9.3 While star888 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your star888 account credentials.
10.1 star888 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function, including session management and security features | No — essential for operation |
| Functional | Remember your preferences, language settings, and login status | Yes, via browser settings |
| Analytics | Collect anonymised data on how users interact with the Platform to help us improve it | Yes, via browser settings |
| Marketing | Used to deliver relevant promotional content to star888 members on the Platform | Yes, via account preferences |
10.2 You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the star888 Platform.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by star888:
11.2 To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days of receipt, in accordance with the requirements of the Philippine Data Privacy Act of 2012.
11.3 If you are not satisfied with star888's response to your privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12.1 The star888 Platform is strictly intended for persons who are 21 years of age or older. star888 does not knowingly collect personal data from persons under the age of 21.
12.2 If star888 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. Any funds held in such an account will be subject to review before any refund is considered.
12.3 If you believe that a minor has registered on the star888 Platform, please contact us immediately at [email protected].
13.1 star888 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, star888 will ensure that such transfers are made in accordance with the requirements of the Philippine Data Privacy Act of 2012, including by implementing appropriate safeguards such as data processing agreements and standard contractual clauses.
13.2 star888 will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
14.1 star888 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, star888 will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
14.2 The effective date at the top of this Policy indicates when it was last updated. Your continued use of the star888 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
14.3 We encourage you to review this Privacy Policy periodically to stay informed about how star888 is protecting your personal data.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by star888, please contact our Data Protection Officer:
Email: [email protected]
Response time: Within 30 business days of receipt of your request.
15.2 If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Philippine Data Privacy Act of 2012.
Summary: star888 is committed to protecting the privacy and personal data of all Filipino players. We collect only what we need, use it only for legitimate purposes, and give you full control over your information. For any privacy concerns, reach us at [email protected]. You must be 21 or older to use star888. Please play responsibly.
Your data, your rights. Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by star888 at any time. Contact us at [email protected] to exercise your rights. For responsible gaming support, visit our Responsible Gaming page.
Now that you know how star888 protects your personal data, enjoy a secure and fair online gaming experience built for Filipino players. Sign in or explore our full game library today.
Must be 21 or older to register and play. Please gamble responsibly.