At star888, we believe that gaming should always be fun, safe, and within your means. We are committed to providing Filipino players with the tools, resources, and support they need to keep their gaming experience healthy and enjoyable.
We have built a full suite of responsible gaming tools directly into the star888 platform so that every Filipino player can stay in control of their gaming habits at all times.
Set daily, weekly, or monthly deposit limits on your star888 account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced and can be increased only after a 7-day cooling-off period, giving you real protection against impulsive decisions.
star888 lets you set session time reminders so you receive a notification after a set period of play. It is easy to lose track of time when you are enjoying your favourite slots or live casino games — our reminders help you stay aware and take regular breaks.
If you feel your gaming is getting out of hand, star888 offers self-exclusion periods of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is suspended and you will not receive any promotional communications from star888.
Enable reality check pop-ups that display your net gaming session result at regular intervals. Seeing your actual wins and losses in real time helps you make informed decisions about whether to continue playing or take a break — a simple but powerful tool for responsible gaming.
Set a maximum loss limit per day, week, or month on your star888 account. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This tool is especially useful for players who want a hard cap on their gaming expenditure.
Need a short break without committing to full self-exclusion? star888's cooling-off feature lets you temporarily suspend your account for 24 hours, 48 hours, or 7 days. Your account is locked immediately and reactivates automatically at the end of the chosen period.
Answer these questions honestly. If you answer "yes" to two or more, it may be time to use star888's responsible gaming tools or seek support.
These questions are adapted from widely used responsible gaming screening tools. They are for self-reflection only and are not a clinical diagnosis.
Have you ever spent more money on gambling than you originally planned or could afford to lose?
Have you ever borrowed money, sold belongings, or used bill money to fund your gambling?
Do you find yourself thinking about gambling frequently, or planning your next session even while doing other things?
Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
Has gambling caused arguments, stress, or problems in your relationships with family or friends?
Do you gamble to escape from problems, stress, loneliness, or negative feelings?
Have you ever chased losses — that is, returned to gambling to try to win back money you have lost?
Have you ever hidden your gambling activity or lied to people close to you about how much you gamble or spend?
If you answered "yes" to any of the above, please consider using star888's self-exclusion or deposit limit tools, or reach out to our support team at [email protected]. You can also visit our FAQ page for more information on how to activate responsible gaming tools on your account.
Setting up your responsible gaming preferences on star888 takes less than two minutes. Here is how to do it from your account dashboard.
All responsible gaming tools on star888 are available 24/7 at no cost. Activating a limit or self-exclusion takes effect immediately. If you need help, our support team is available around the clock at [email protected].
Log in to your star888 account using your registered email and password. Make sure you are on the official star888.one website.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find and click the "Responsible Gaming" tab. This is where all your gaming control tools are located.
Select the tool you want to activate — deposit limit, loss limit, session reminder, cooling-off, or self-exclusion — and enter your preferred settings.
Review your chosen limits and confirm. Restrictions take effect immediately. You will receive a confirmation email at your registered address.
Daily, weekly, or monthly caps on how much you can deposit.
Hard caps on how much you can lose in a set time period.
Timed alerts to remind you how long you have been playing.
Pop-ups showing your real net result during a session.
Short account suspensions of 24 hours up to 7 days.
30-day to permanent account suspension on request.
Philippine law and PAGCOR regulations require that all online casino players be at least 21 years of age. star888 enforces this strictly. Every new account on star888 must pass a full identity and age verification process before any real-money gaming or withdrawals are permitted.
We require a valid government-issued Philippine ID — such as a passport, SSS ID, PhilHealth card, UMID, or driver's licence — to confirm your date of birth. Accounts found to belong to persons under 21 will be permanently closed and any funds held will be subject to review.
If you are a parent or guardian and believe a minor has accessed star888, please contact us immediately at [email protected] so we can take immediate action.
Install parental control tools on shared devices to restrict access to online gambling websites including star888.
Never share your star888 username or password with anyone, including family members who may be under 21.
Have honest conversations with young people in your household about the risks of gambling and why the 21+ age limit exists.
Contact star888 support immediately if you suspect a minor has accessed or registered on the platform.
If you or someone you care about is experiencing problems with gambling, reaching out is the bravest and most important step. The following resources are available to Filipino players.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a national self-exclusion register that applies across all PAGCOR-licensed platforms.
The Philippines has dedicated mental health and problem gambling helplines available to anyone who needs to talk. Trained counsellors can provide confidential support, guidance, and referrals to treatment services across Metro Manila, Cebu, Davao, and other regions.
Gamblers Anonymous (GA) runs peer support groups across the Philippines, including chapters in Manila, Quezon City, Makati, and Cebu. GA meetings are free, confidential, and open to anyone who wants to stop gambling. No registration is required to attend.
Our dedicated responsible gaming support team is available 24/7. If you need help activating self-exclusion, setting limits, or just want to talk to someone about your gaming habits, email us at [email protected] and we will respond promptly.
PAGCOR National Self-Exclusion: star888 participates in the PAGCOR responsible gaming framework. Players who wish to be excluded from all PAGCOR-licensed online gaming platforms — not just star888 — may apply for national self-exclusion through PAGCOR's official channels. Contact our support team at [email protected] for guidance on how to initiate this process.
At star888, responsible gaming is not just a regulatory checkbox — it is a core part of who we are as a platform built for Filipino players. We make the following commitments to every member of the star888 community:
Gaming should be a source of entertainment, not stress or financial hardship. If it stops being fun, it is time to take a break. star888 is here to support you every step of the way. For questions about responsible gaming on star888, visit our FAQ page or review our Terms & Conditions.
star888 is designed to be fun, fair, and safe for every Filipino player. Set your limits, know your boundaries, and enjoy the best in online casino gaming — all within a platform that genuinely cares about your wellbeing.
Must be 21 or older to register and play. Please gamble responsibly. If gambling is causing you harm, contact [email protected].